A rapidly growing software development company has an immediate opening for Software Support to join its support team

This role specializes in performing problem determination and problem source identification in software environments. Responsibilities include problem analysis, evaluation, recreation, and resolution of customer reported problems; the use of relevant problem management systems to search for known problems and to create new entries / update existing entries; advice and guidance to customers regarding the use of software; the use of technical resources and tools to answer customer questions and respond to customers requirements.

Requirements :

• Male/Female
• Min. D3/S1 Degree (IT/SI/KA)
• Ability to learn quickly
• Excellent analytical skills
• Have communication, presentation and documentation skill
• Able to handle multi tasking and manage variety of works/services
• Willing to work hard, good team work,
• Previous job experience in softwrare support is highly desirable

Please send a comprehensive resume, current and expected salary details and recent photograph not later than 14 days from the date of advertisement to winarnigmail.com